Elba is operated by our members for the benefit of our members


Stefanie Gaglia: CEO
Developing and implementing high-level strategies, making major corporate decisions, managing the overall operations and resources of Elba, and acting as the main point of communication between the board of directors. {Play}

Dwayne Scook: Director of Operations
In the role of Director of Operations we welcome Dwayne Scook who will report directly to the CEO. Dwayne has an operational background within the airline industry and managing compliance, processes and continual improvement within the Quality Management System. Dwayne oversees the production of providing a service. He aims to ensure the organisation is running as smoothly and efficiently as possible and services exceed member’s expectations while working alongside the Chief Executive Officer. {Play}

Merrylin Trimble: Field supervisor
Merrylin supports Elba’s Members to have the personal care they require by training Support workers in all areas of our Members care, Training & Assessment, OH&S, Advocate for Members and work with other stakeholders for the best care for our Members and Host Family. {Play}

Liisa Kaasik: Human Resources and Roster Coordinator.
Liisa controls the recruiting of new staff while managing our existing support workers. She is responsible for ensuring all shifts are filled and is on call after hours to cover any emergencies. {Play}

Serina Chan: Payroll
Serina is responsible for preparing and processing the fortnightly employee payroll. She also reconciles bank accounts, maintains accurate accounting & financial transaction records, including preparation and submission of BAS statements. {Play}

Nicole Rankin: Community Access Coordinator and Driver
With the recent farewell to Chiara Offredi in the role of Customer Access Officer, we would like to welcome back Nicole Rankin in this role! Nicole has performed previous roles at ELBA administration including Payroll and Reception over a period of 3 years previously. Welcome back!! Nicole manages the Elba van and provides support in the office with administrative duties. She is in charge of the applications for grants and of developing Person Centered Plans for our Members. {Play}

Sarah Peel: Receptionist
Sarah is the first point of contact in the office. She performs a variety of administrative tasks and supports the day to day running of the office. Sarah also works with Stefanie to produce fundraising events for Elba Incorporated. {Play}